Franchising FAQ’s
Frequently Asked Questions About Franchising with Care at Call
Franchising Made Simple
Starting a new business whether independently or through a franchise is a big decision. It’s natural to have questions about the process, the benefits, and whether franchising is the right path for you.
From understanding the advantages of franchising to the practical steps involved, we’ve compiled answers to the most common questions about joining Care at Call as a franchisee. Explore our FAQs to gain a clearer insight into how our franchise model works and how we support you every step of the way.
FAQ's
How We Support Your Care At Call Franchise
How does the Care at Call Franchise work?
A Care at Call franchise allows you to provide essential care services to older adults, individuals with complex care needs, and families seeking professional support at home. As part of our national franchise network, you’ll receive full support from our dedicated head office team and collaborate with other franchisees to grow your business successfully.
Do I need prior care experience to run a Care at Call franchise?
No prior care experience is required. The Care at Call franchise operates as a management franchise, meaning you’ll focus on business growth and management while hiring a registered care manager to oversee daily care operations. We welcome franchisees from all professional backgrounds, including healthcare, education, business, and IT. Strong people skills and leadership experience are key qualities we look for.
Do I need business management experience?
While business experience is beneficial, it is not essential. We provide full training and ongoing support to help you learn how to manage your franchise effectively. Our expert team will guide you through every stage, ensuring you have the knowledge and confidence to run a successful care business. All we ask is that you are eager to learn and committed to delivering high-quality care services.
How much can I earn with a Care at Call franchise?
Your earnings will depend on your dedication and effort. The care industry is one of the fastest-growing sectors, with increasing demand for high-quality services. Successful franchisees can achieve a strong return on investment, with some reaching annual revenues exceeding £1 million. On average, an established and well-managed franchise can achieve a net profit of around 15%–20%.
What is included in the franchise fee?
Your franchise fee covers everything you need to launch and grow your Care at Call business, including:
- Franchise license, business plan template, and operations manual
- Onboarding support with regulatory registration, office setup, and recruitment
- Ongoing business development guidance
- Comprehensive induction training
- Marketing starter pack (leaflets, business cards, branded materials)
- Employee uniform starter kit
- Training software for you and your team
- Local PR campaign for business launch
- Professionally designed multi-page website
- Email setup, web hosting, and social media training
- Google My Business listing setup
- First-year membership with the Homecare Association and homecare.co.uk premium listing
When will I break even?
We understand that new business owners want to see results quickly. With our structured growth plan, most franchisees aim to break even within 12 months of receiving their care registration. Your success will depend on factors such as business performance, marketing efforts, and client acquisition.
When can I start trading?
Once you sign the franchise agreement, you’ll begin the onboarding process with our team. While waiting for full care registration, you can start offering non-regulated support services within weeks, allowing you to begin generating revenue early. Full care services will commence once your registration is complete.
Where can I operate my franchise?
Each Care at Call franchise operates within a defined territory. We have available territories across the UK, but availability depends on existing franchise locations. Contact us to find out if your preferred area is open for franchising.
What’s the next step?
If you’re ready to take the next step with Care at Call, simply fill out our enquiry form, and a member of our franchise team will get in touch. We’ll provide you with a full franchise information pack and arrange a follow-up call to answer any questions. You can also contact our head office directly for more details 01213785656.
Our Onboarding Process
Ready to Start Your Care At Call Franchise?
Starting a franchise with Care At Call is your opportunity to enter one of the UK’s most rewarding and fastest-growing industries. With our comprehensive training, expert support, and a proven business model, we provide you with all the tools to succeed.
