Training and Support
Continuous Support to Help Your Business Thrive
At Care at Call, we’re committed to ensuring that you and your team have everything you need to hit the ground running. From day one, we provide the training, resources, and guidance necessary to build a strong foundation for your franchise.
But our support doesn’t stop there. As your business grows, we continue to offer ongoing training, expert guidance, and a suite of branded materials to keep you on track. Whether you’re onboarding new team members or refreshing your own knowledge, we’re here to help your business operate efficiently and effectively.
Our mission is to empower every Care at Call franchisee with the tools, knowledge, and support needed to succeed. From initial setup to long term development, we’re with you every step of the way helping you make a real impact in your local community.
Comprehensive Business Support for Your Success
Business Setup and Guidance
No matter where you are in the country, our Regional Business Development Managers (BDMs) are here to support you at every stage of your journey.
Working alongside our National Onboarding Manager, your BDM will assist you in setting up your business, ensuring that you have the right foundation to thrive. From selecting the ideal office location to implementing strategic business plans and marketing strategies, we help you establish a strong and scalable operation.
Beyond setup, our Operations Team provides expert guidance on workplace health and safety, employment contracts, payroll assistance, and pension schemes. We ensure your business remains fully compliant with industry regulations, creating a positive environment for both your workforce and clients.
Ongoing Training for Continuous Growth
Delivering exceptional care requires ongoing learning and development. That’s why we provide intensive training programs for franchise operators and their employees, ensuring that you and your team are always up to date with the latest industry practices.
With the care sector evolving rapidly, we offer continuous training workshops to keep you informed of new regulations, best practices, and sector advancements. Whether you’re hiring new staff, adapting to industry updates, or refreshing your skills, our training programs ensure you maintain a high standard of service.
In addition to care focused training, we provide expert guidance in key areas such as business development, finance, sales, marketing, and recruitment helping you manage your operations efficiently and successfully.
Recruiting and Retaining the Right Talent
Building a successful care business starts with the right team. From experienced home care professionals to childcare practitioners and office management staff, we guide you in recruiting individuals who align with your company’s values and commitment to quality care.
With our extensive experience in care sector recruitment, we provide insights into sourcing and selecting top candidates. Our BDMs will walk you through every step of the hiring process from creating job listings and conducting interviews to performing thorough background checks. We also understand that recruitment strategies vary by location, and we help tailor your approach to meet local demands.
Once you have a great team in place, retaining them is just as important. We support you in fostering a positive work culture that encourages job satisfaction and long term staff commitment.
Marketing and Brand Awareness
Franchising with Care at Call gives you the advantage of an established and trusted brand, setting you apart from other care providers. Our marketing expertise ensures you effectively reach your target audience and build strong relationships within your local community.
We provide access to a suite of branded marketing materials, including brochures, business stationery, and promotional merchandise to enhance your visibility. Our team also supports you in developing local marketing strategies, helping you engage with community organizations and potential clients.
In today’s digital world, a strong online presence is essential. That’s why we offer dedicated sub sites on our national website network and provide guidance on social media strategies to expand your reach. By leveraging our expertise, you can establish a professional and impactful presence in your area, attracting more clients and growing your business effectively.
Expert Guidance from Industry Specialists
Beyond practical business support, we offer valuable industry insights and expertise in the care sector. Our extensive experience allows us to provide in depth knowledge on care compliance, policies, and procedures, ensuring your business operates to the highest standards.
The UK’s social care system is constantly evolving, with new regulations and trends shaping the industry. With our specialist understanding and ability to anticipate changes, we equip you with the guidance needed to stay ahead, adapt effectively, and provide exceptional care services.
Our Onboarding Process
Ready to Start Your Care At Call Franchise?
Starting a franchise with Care At Call is your opportunity to enter one of the UK’s most rewarding and fastest-growing industries. With our comprehensive training, expert support, and a proven business model, we provide you with all the tools to succeed.
